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Privacy Policy
This privacy notice discloses the privacy practices for  This privacy notice applies solely to information collected by this web site. It will notify you of the following:
  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:


  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.


In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. 


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. 


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 773-404-1600 or via email.  


Refund & Return Policy  


You may return most new, unopened items sold and fulfilled by within 30 days of delivery for a full refund. Unused items will be subject to a 10% restocking fee. You will be responsible for all return shipping costs. If the return is a result of our error we will pay the return shipping costs and replace the incorrect item. Please contact customer service within 5 days of receiving the item in these cases.


Please contact customer service before returning an item and provide your original order number. All items should be returned to our distribution center in Chicago, IL. Items should be returned in the original product packaging. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Gift cards are not eligible for returns.


If a package is returned to us as undeliverable we will refund the cost of the order, minus the cost of both the initial and return shipments, A 10% restocking fee may also apply. If you still wish to receive the package, please place another order.


Email or call us at 773-404-1600 for further assistance regarding returns.



Order Cancellation Policy


Typically our orders are processed within 24 hours of the time you place them. Once shipping has been processed, orders that are "cancelled" will be treated as returns. If your order is cancelled before we process payment and shipping, your credit card will not be charged. See Refund & Return Policy above.


Shipping Policy


Orders ship within 1 business day if placed before 2:00 pm CST Monday-Thursday, or before 12:00 pm on Fridays. 


$7.95 Ground Shipping on Orders less than $150.00
Flat Rate Ground Shipping is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-5 business days. UPS does not deliver to Post Office Boxes.
Saturday delivery is not available.
Any orders shipping to Alaska, Hawaii or Puerto Rico, regardless of purchase amount, will be $25.00.


FREE Ground Shipping on Orders of $150.00 or More
Ground Shipping via UPS ground is available within the Contiguous United States (lower 48 states). Actual shipping time is 3-5 business days. UPS does not deliver to Post Office Boxes.
Saturday delivery is not available.


International Shipping
We offer international shipping to locations which are deliverable via UPS Worldwide or USPS International services. Shipping charges depend on weight, destination, and merchandise total for insurance charges. Prices and shipping fees do not include import duties, VAT or tariffs; these are the responsibility of the customer and are usually collected upon delivery.